Analysis
Duvo has raised a $32 million Series A led by Balderton Capital to expand its 'Enterprise Execution OS' into the U.S., starting with retailers and consumer packaged goods companies, Balderton announced on October 14. Existing investors Index Ventures, Northzone and Credo Ventures also participated, bringing Duvo's total funding to $48 million.
What Duvo actually does
Duvo builds a platform meant to run a company's operations with both people and AI agents on the same system. Duvo Clarity uses AI-led interviews, screen recordings and existing documents to map how work actually gets done inside a business, and Duvo's agents then carry out approved steps across ERPs, supplier portals, spreadsheets and inboxes -- using APIs where they exist and standard screens where they don't. Decisions and exceptions route to the people who own them, with dashboards showing pending decisions and results. The company says a first process can go live within weeks.
“The company claims it has unlocked more than $100 million for clients across finance, supply chain, commercial, customer care, marketing and HR.”
The founder and the proof points
CEO Tomas Cupr previously founded Rohlik, one of Europe's largest online grocers, giving him direct experience with the operational complexity Duvo is now selling into. The company claims it has unlocked more than $100 million for clients across finance, supply chain, commercial, customer care, marketing and HR. Its clearest case study: European beauty retailer Notino cut quarterly reconciliation of roughly $45 million a year in supplier bonuses from 70 days to 15, and cut specialist hours per cycle from about 120 to under 10.
Competitive and market context
Duvo sits in the broader agentic-operations category alongside companies like Sierra and Decagon on the customer-facing side, though Duvo's bet is squarely on back-office and supply-chain processes rather than support tickets. Gartner, cited in the announcement, projects spending on business orchestration and automation technology will exceed $21 billion by 2029 -- but the same Gartner forecast warns more than 40% of agentic AI projects will be canceled by the end of 2027, a caution that applies directly to any vendor selling AI agents into core operational workflows.
Whether Duvo's Notino-style results generalize across new U.S. retail and CPG customers -- where supplier and ERP systems are typically messier than in its European base -- is the open question this raise is meant to answer.