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SurveyMonkey

Turn feedback into decisions

SurveysNPSEmployee FeedbackMarket ResearchCustomer SatisfactionAnalytics

SurveyMonkey is the world's leading online survey platform — trusted by 98% of Fortune 500 companies and 335,000+ organizations globally. Build professional surveys in minutes, collect responses at scale, and turn raw feedback into actionable insights with built-in analytics. Whether you're running NPS surveys, employee engagement polls, market research, or customer satisfaction studies, SurveyMonkey's 250+ integrations, AI-assisted question writing, and enterprise-grade security make it the go-to for teams that take feedback seriously.

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335K+
Organizations
300M+
Surveys/Year
98%
Fortune 500 Use It
250+
Integrations

Key Highlights

98% of Fortune 500 companies rely on SurveyMonkey for feedback and research
AI-assisted question writing helps you craft better surveys faster
Built-in NPS, CSAT, and employee engagement templates ready to launch in minutes
Real-time analytics with crosstab filtering, trend tracking, and sentiment analysis
Enterprise SSO, HIPAA compliance, and SOC 2 Type II security certifications
250+ integrations including Salesforce, HubSpot, Slack, Marketo, and Tableau

Why We Recommend SurveyMonkey

01

Survey Builder

Drag-and-drop builder with 250+ templates and 15+ question types — multiple choice, rating scales, open text, matrix, file upload, and more. Logic branching shows the right questions to the right respondents.

02

AI-Assisted Question Writing

SurveyMonkey's AI suggests questions, rewrites for clarity, and flags leading or biased phrasing before you launch. Get to a polished survey faster without the guesswork.

03

Real-Time Analytics

Instantly see response summaries, word clouds for open text, crosstab analysis, and trend charts as results roll in. Export to Excel, CSV, SPSS, or push directly to your BI tools.

04

NPS & CSAT Tracking

Purpose-built Net Promoter Score and Customer Satisfaction templates with benchmarking data so you can see how you stack up against industry averages — not just your own historical results.

05

Enterprise Security

HIPAA-compliant plans, SOC 2 Type II certified, GDPR and CCPA controls, SSO/SAML, and admin dashboards for managing users and data at scale. SurveyMonkey meets enterprise procurement requirements.

06

250+ Integrations

Connect to Salesforce, HubSpot, Marketo, Slack, Microsoft Teams, Tableau, Google Sheets, Zapier, and more. Trigger surveys from CRM events, push results to your data warehouse, or notify your team automatically.

Best For

HR teams running employee engagement, pulse, and exit surveys
Product teams collecting customer feedback and NPS scores
Market researchers running panels and concept tests
Sales and CX teams tracking customer satisfaction at scale

Pricing

Individual Free: $0 (10 questions, 25 responses/survey) Advantage Annual: $39/month (unlimited questions & responses) Premier Annual: $75/month (advanced logic, A/B testing, custom branding) Team plans: starting at $25/user/month (3-user minimum) Enterprise: custom pricing with SSO, HIPAA, dedicated support

Frequently Asked Questions

Is SurveyMonkey free?

SurveyMonkey has a free plan limited to 10 questions and 25 responses per survey. Paid plans start at $39/month annually and unlock unlimited responses, advanced logic, custom branding, and analytics exports.

What is SurveyMonkey best used for?

SurveyMonkey excels at employee feedback, NPS and CSAT tracking, market research, and event feedback. It's the go-to for teams that need professional surveys with real analytics — not just Google Forms.

Does SurveyMonkey integrate with Salesforce or HubSpot?

Yes — SurveyMonkey integrates natively with Salesforce, HubSpot, Marketo, Tableau, Slack, and 250+ other tools. Survey responses can be synced to CRM records and trigger automated workflows.

Is SurveyMonkey HIPAA compliant?

Yes, SurveyMonkey offers HIPAA-compliant plans for healthcare organizations. These include a Business Associate Agreement (BAA), enhanced data security controls, and restricted data access policies.

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