Explorer
Zendesk
private · Customer support & contact centerTaken private (Hellman & Friedman / Permira) in November 2022.
Disclosed ARR / run-rate / reported revenue (point-in-time)
Each series is one metric basis exactly as disclosed. Points are not connected across bases and are not comparable with recognized revenue.
All observations (3)
| Period | Metric | Value | YoY | Quality | How | Source |
|---|---|---|---|---|---|---|
| as of 2026-05-25 | ARRAI products ARR | $250.00M | — | reported | reported “The company reached $250M last quarter and now expects to exit the current fiscal year, ending January 2027, at $400M.” | CaCube Consulting |
| as of 2025-12-31 | ARRAI products ARR | $200.00M | — | reported | reported “With more than 20,000 customers and building on our landmark $200M AI ARR in 2025, the Zendesk Resolution Platform is built to handle complexity and deliver consistent outcomes.” | Zendesk |
| as of 2025-12-02 | ARR | $2.00B | — | reported | reported “For instance, [with] our $2 billion approximately ARR every year, there's over $20 billion of labor.” Approximate figure. | The AI Economy |